There's no doubt about it - owning and operating a sweaty startup can be grueling. Between dealing with clients, completing jobs, and making sales, it often feels like there aren't enough hours in the day to get everything done. That's where a virtual receptionist can help. A virtual receptionist is an answering service that can take messages and forward calls while you're busy doing other things. This leaves you more time to focus on what's important - growing your business!
A virtual receptionist is a telephone answering service that picks up the phone while you're busy doing other things. As the name implies, it's a receptionist without a physical presence! They pick up the phone and answer as if they were an in-house employee of your company. In fact, when a caller talks to a good virtual receptionist, they usually can't tell that the receptionist is actually a third-party agent!
A virtual receptionist can do a lot of things, but their main job is to take messages and forward calls. They can capture whatever information you ask them to, such as a name, callback number, email address, purpose for calling in, and more! This means that you won't have to worry about missing important calls from clients or customers. In addition, they can also answer frequently asked questions, schedule appointments, and even provide minor customer service on your behalf!
Maybe you own a junk removal or landscaping business. Or, perhaps it's one of the many other businesses that Nick Huber loves. Whatever your Sweaty Startup may be, you likely have to pick up the phone to get clients and make money. But what happens when you're in the middle of a job and can't answer the phone? This is where a virtual receptionist can help!
Your Sweaty Startup will benefit from having a live person answer the phone on your behalf. According to studies, over 80% of callers hang up when encountering a phone tree or voicemail. Instead of leaving a voicemail, your callers can give a live agent their contact details, why they're calling, or even get an appointment booked on your calendar. The benefits are enormous!
Depending on your industry, we will create a customized call flow specifically for your business. You will get to choose the greeting your callers hear ("Thank you for calling Nick's Self Storage, how may I help you"?). You will get to choose what information is captured. You get to decide who they'll transfer calls to and what situations to do so. The call flow is tailored exactly for your business!
If your Sweaty Startup gets too many calls to handle, or if you just need someone to help you answer the phone when you're unavailable, we can help! Talk to us today and our team of experts receptionists can start picking up the phone for you.